Q: What payment methods does www.INFLS.com accept? A: www.INFLS.com accepts Visa, MasterCard. For first time customers please make sure to place your order to your billing address of your credit card or customers need to provide the copy of credit card and identity card . After payment is competed, The buyer needs to contact us immediately on the same day through email if buyer needs their item to be shipped to a different address. Also the buyer needs to the same if buyer needs to change their items. Q: Is my payment to www.INFLS.com secure? A: All Payments are processed through our 100% secured "https" server. www.INFLS.com will never get your credit card number and you never have to worry about your credit card info getting stolen or sold to other parties online.
Q: What is the deal with free shipping? A: You don't pay a single cent for shipping!!!(All our items are shipped for free to our customers. All you do is to pay for the price of the shoe. We use free shipping as a method to promote our business.
Q: Where I can track my Order? A: USPS - http://www.usps.com UPS - http://www.ups.com DHL - http://www.dhl.com EMS - http://www.ems.com.cn/english-main.jsp Q: How long does it take for my product to arrive? A: Depending on your location, delivery would take approximately 7-9 business days. For all orders, delivery is 100% guaranteed ? if you have any questions with regards to an order you placed, please don?t hesitate to contact us. Q: I don't see my question. What should I do? A: Please email us at infls@itradesky.com and we will be more than happy to help you with any concerns. Thanks Q: What is your return policy? A: We want you to be fully satisfied with every item that you purchase from NHLBuy.com. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling, gift wrap, or other charges. Our Standard Return policies do not apply to all items. For a list of exceptions to our Standard Return policies and instructions on how to return these particular items please read our Return Exceptions policy. Q: How do I return or exchange an item? A: The packing slip in your package will contain detailed instructions for returning an item. Please read about Returning an Item for more information. Please click the link: Return Authorization Request,and fill in the blank then submit to us before posting an item and we will tell you the return detail. Unfortunately items sent back without a email reply cannot be accepted.
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